> For the complete documentation index, see [llms.txt](https://traveler.docs.x-assist.crisis24.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://traveler.docs.x-assist.crisis24.com/x-assist-app-1/x-assist-app.md).

# X-ASSIST App

X-ASSIST is also available as **browser-based web application** and as **native mobile app**, providing you with all the powerful features of the Desktop version:

* **Emergency Call** – if you are in danger, you can reach the EXOP Operations Centre 24/7
* **Status Calls** – if a security incident occurs nearby, you will receive calls to check if you need help
* **Alerting** – you will receive emails informing you about the latest security developments and incidents onground
* **Pre-Trip Information** – you will receive the latest security and medical information before departure
* **Travel Security Information** – you can access all relevant information of your travel destination at any time

![](/files/-M6Uy1Zqbec_cLeUniAN)

## Browser-Based Web App

The browser-based web app is the preferred option for companies that generally restrict the installation of apps on company devices. Without downloading the app from the stores, users can use all platform functionalities via the browser, including sharing of geolocation and the emergency button.

## Native App

The X-ASSIST App for IOS and Android ([Play Store](https://play.google.com/store/apps/details?id=com.exop_group.xassist\&gl=IT) or [App Store](https://apps.apple.com/gb/app/x-assist/id1489592901?l=it)) offers the same functionalities as the desktop platform.

![](/files/-M6Uy1Zt7XNSLXS_B4B4)

![X-ASSIST App (Snapshoots)](/files/-MDYzVOl_hgRKndusPpq)

## App Activation

To activate the app, please do as follows:

1. Log into the platform as you usually do and open your user profile. Click „*Mobile App*“ on the left side of the screen. 
2. Install and start the app on your mobile device. The app welcome screen shows an 8-letter authorisation code. 
3. Enter the code in the field „*Authorisation code*…“ in your user profile and click „*Authorise*“. 
4. You are now permanently logged into the app on your mobile device.
5. The app will ask you to authorise again if there has been an update

![App Activation](/files/-M6Uy1ZvtS-DfzMGLC2z)