> For the complete documentation index, see [llms.txt](https://traveler.docs.x-assist.crisis24.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://traveler.docs.x-assist.crisis24.com/global-events-1/faq.md). # FAQ ## What is an announcement, a security information, an alert and a special alert? ### **ANNOUNCEMENT** An announcement is an information about a security-related event that can be expected in the future, such as strikes and demonstrations. ### SECURITY INFORMATION A security information is an incident information you receive via email when setting a favourite on the global events page or for a specific country on the country risks page. Once the system detects an incident that matches your favourite, you will receive an email with the incident information. {% hint style="info" %} Please note that security information do not include recommendations. {% endhint %} Additionally, you can schedule a **periodic alert digest** of all events which match this favourite. ![](/files/-M6ZFJMjpdzwxYGid2G6) ### ALERT An alert is an email information about an incident in the farther surroundings of your registered location. This incident is unlikely to affect you directly. However, you should be notified about it. For each incident that triggers an alert, the system sends different emails – one is tailored to you as the traveller, the other is tailored to your travel manager. **SPECIAL ALERT** In the event of a special alert, it cannot be ruled out that a traveller is directly affected by a security incident that can pose a threat to life and health. The platform directly contacts affected travellers via phone call in order to detect their status. In addition, the traveller receives the incident information via email, including behavioural guidelines to reduce the risk in the vicinity of the event. For each incident that triggers a special alert, the system sends different emails – one is tailored to you as the traveller, the other is tailored to your travel manager. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://traveler.docs.x-assist.crisis24.com/global-events-1/faq.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.